Answer every call in under two seconds. Verify insurance in real time. Hand off cleanly to your team. Trusted by treatment centers across six states.
Already running on the admit lines at:
After hours, lunch, shift change, weekends. The call that decides whether someone gets help today rings out — and the patient calls the next facility on the list.
Source · DIAL3D 2025 admissions benchmark, n = 142 facilities
Voice, chat, SMS, and agent assist — built on a single behavioral-health knowledge base. Deploy what you need; the rest is waiting when you're ready.
A HIPAA-aligned voice agent that answers admissions calls, qualifies leads, and warm-transfers cleanly to your team.
Two-way text and on-site chat that runs the same intake script as the phone, then hands off to a live admit counselor.
Real-time prompts, VOB shortcuts, and call scoring for your human admit counselors. Coaching built into every call.
Three tiers, published rates, BAA on every plan — including the free Trial. Start at zero and grow into multi-facility ops without renegotiating the contract every quarter.
Let us show you why people work with us. 100 voice minutes, full BAA on day one.
Growing and multi-site teams. Voice plus web chat, Salesforce-native, real outbound campaigns.
Large and complex organizations. Unlimited everything, full omnichannel, multi-facility management.
The intake script, the regulatory guardrails, and the warm-transfer protocol are different for an IOP than for an adolescent residential program. DIAL3D ships with all of it.
Detox, residential, MAT, and aftercare — with 42 CFR Part 2 disclosures handled by the script.
For addictionPHP, IOP, and outpatient programs — with intake routing that recognizes co-occurring presentations.
For mental healthMedical clearance routing, withdrawal-severity triage, and direct line to the on-call physician.
For detoxStep-down intake with schedule-fit screening and transportation conversations handled on the call.
For IOP / PHPBed availability, house rules disclosure, and rolling waitlist that updates in your PMS automatically.
For sober livingVirtual-first intake, license-state matching, and scheduling into your EHR before the call ends.
For telehealthPulled from facilities that connected DIAL3D to their PMS and call routing — measured against their own twelve-week baseline.
Average increase in calls that became scheduled admissions, 90-day cohort.
From first ring to a live conversation, weighted across business and after-hours calls.
Including 2 a.m. crisis calls, holidays, and the eleven minutes between shift changes.
Pick a scenario. We'll route a live conversation through the same agent your patients would hear. The transcript is yours to keep.
Hi, my brother needs detox. I don't know if our Aetna PPO covers residential — and I don't know if you guys take it.
I'm so glad you called. We do take Aetna PPO, and I can check his benefits right now. What state are you in, and do you have his date of birth?
Florida. He's 33 — April 3rd, 1991.
One moment — pulling that up. [VOB · Aetna · eligible · 30-day residential · $0 deductible met]
Good news — his policy covers up to 30 days of residential, and he's met his deductible for the year. I have Mia from our Guardian Florida admissions team available right now. Can I bring her on the line?
Yes. Please.
DIAL3D answered the 38% of calls our team couldn't get to. We added 17 admissions in our first month — and our admit counselors finally stopped working through lunch.
Native, BAA-covered connections to the PMS, EHR, and CRM systems behavioral health actually runs on. New rep, no IT ticket.
Compliance isn't a tab in our footer. It's the contract every conversation runs against.
Independent annual review. BAA available on every plan, including pilots.
Disclosure language, consent capture, and recordkeeping handled in the script.
In progress · report available under NDA Q3 2026. Status page updated weekly.
988 routing built in. Human escalation under three seconds for active risk language.
Written by admit-line operators, not marketers. The numbers are sourced; the math is shown.
No marketing soft-pedal. If we don't have an answer, we'll tell you who does.
Email our admit-line team