Case studies

Operators running DIAL3D on the admit line.

Real treatment centers, real numbers. More case studies publishing through 2026 as customer cohorts reach the 90-day measurement window. Platform-wide, DIAL3D has answered 22,000+ admissions calls across 29 treatment lines.

Multi-state addiction treatment operator

Guardian Recovery added 17 admissions in their first month

DIAL3D's voice agent answered the 38% of calls Guardian's human team couldn't get to. After-hours answer rate moved from 41% to 100%. Counselors stopped working through lunch.

+17 admits / 30 days 100% after-hours coverage 68h/wk counselor time saved

New Jersey nonprofit · 75+ years · CARF-accredited

Maryville Integrated Care went from 40% missed calls to a 100% admit answer rate

New Jersey's longest-operating nonprofit substance use treatment provider deployed DIAL3D as a full admit-line and front-door triage layer. 70%+ of non-admissions call volume now offloaded from counselors.

100% admit answer rate 70%+ non-admit volume offloaded 9,000+ NJ residents served / yr

More case studies publishing as customer cohorts reach the 90-day measurement window. Become the next one →