Answers inbound admissions calls in under two seconds. Runs real-time insurance verification while the caller is still on the line. Captures the 42 CFR Part 2 disclosure. Warm-transfers cleanly to a human admit counselor with the full context — name, payor, level of care, clinical fit notes — already attached.
No menu trees. No "press 1 for admissions." The agent answers in your facility's voice, runs the intake your clinical leadership approved, and hands the call to a human ready to admit.
Under two seconds from first ring. The agent identifies itself by name, in your facility's chosen voice, and begins the intake script your clinical team approved.
Live VOB during the call. The agent runs eligibility against 40+ payors, reads the result aloud, and writes a structured benefits record to your CRM before any transfer.
Warm-transfer to a named human admit counselor. The counselor picks up with full context — caller's name, payor, level of care, clinical-fit notes — already on screen.
Everything below ships in the box. No premium-feature gating between the Trial and Professional plans on what the agent can do — the plan tiers gate volume, not capability.
24/7 coverage on your admissions line. Configurable per facility, per number, per shift.
40+ payors checked in seconds. Eligibility, deductible, residential coverage — read aloud and CRM-logged.
Every call recorded, transcribed, field-tagged for PHI, and indexed by payor, level of care, outcome.
A 4-sentence summary written to the CRM the moment the call ends. Counselors pick up where the agent left off.
988 routing built in. Active-risk language triggers a sub-three-second human transfer.
Plain-language disclosure before substance-use questions. Consent captured in the recording + structured CRM record.
PHI is processed in a HIPAA-aligned environment with logged access, encrypted transport, and minimum-necessary retention. The 42 CFR Part 2 disclosure runs inside the script — not as a separate compliance flow. Read the trust center →
BAA-covered, real-time. New rep, no IT ticket.
The voice agent answered the 38% of calls our team couldn't get to — and the warm transfer was clean enough that our admit counselors trusted it from week two. We added 17 admissions in our first month.
If we don't have an answer, we'll tell you who does.
Email our admit-line teamOn-site web chat that runs the same intake script as the phone, then hands off to a live admit counselor.
Web ChatReal-time prompts, VOB shortcuts, and call scoring for your human admit counselors. Coaching built into every call.
Agent AssistLive insurance verification on the call. Eligibility, deductible, level-of-care coverage — read aloud and CRM-logged.
AI VOB