AI built for the admissions line at mental health programs.
PHP, IOP, outpatient, telehealth — one platform across your full mental-health continuum. Co-occurring presentations recognized at intake. Trauma-informed cadence, in-network filtering, and warm transfer to a clinician who's ready.
The mental health intake call has its own rhythm — and most AI tools don't have it.
Mental health callers often present with co-occurring substance use, suicidal ideation, family pressure, or insurance trauma from a previous denial. The script that works for a sales-AI tool is offensive in this context. DIAL3D's voice and chat agents are tuned to mental-health intake specifically — slower cadence on crisis language, no leading questions, clinical-fit screening that respects diagnostic ambiguity.
Regulatory layer
HIPAA governs how AI agents handle protected health information for mental health programs. DIAL3D's voice and chat agents are HIPAA-aligned with a BAA included on every plan, including the free Trial. For programs that also treat substance use, 42 CFR Part 2 layers on; the agent handles the disclosure inline. Read the trust center →
Which DIAL3D capabilities matter most here.
Intake routing that catches dual-diagnosis presentations at the first call instead of three weeks into treatment.
Sub-three-second human handoff for active-risk language. 988 routing built in. Trauma-informed pacing.
Eligibility checks for all outpatient levels of care, including behavioral-health carveouts and managed-care plans.
License-state matching, virtual scheduling, EHR write-back before the call ends.
SimplePractice, Tebra, Therapy Notes, Valant — connectors that respect mental-health-specific data models.
Including the free Trial. PHI in a logged-access, encrypted-transport environment.
Vertical-specific questions, answered straight.
If we don't have an answer, we'll tell you who does.
Email our admit-line team