An AI receptionist your patients will actually thank for answering.
Most 'AI receptionists' are auto-attendants in disguise — press 1 for X, press 2 for Y. DIAL3D's receptionist answers conversationally, identifies itself as AI in the first ten seconds, runs your facility's intake script, and warm-transfers to a human admit counselor with full context attached.
What this product does in production.
No 'press 1 for admissions' menu trees. Patient says what they need; the agent responds.
The agent identifies itself by name as an AI. Patients can request a human at any point.
Admissions, billing, alumni, clinical staff — routes to the right person based on the conversation, not the keypad.
Active-risk language triggers sub-3-second human handoff. 988 routing built in for after-hours.
Configurable behavior overnight: take a message, schedule callback, on-call clinician handoff, 988.
Four pre-tuned voices, or one-time voice clone of an existing team member with written consent.
HIPAA-aligned and 42 CFR Part 2 capable.
BAA included on every plan, including the free Trial. Read the trust center →
Questions about AI Receptionist, answered straight.
If we don't have an answer, we'll tell you who does.
Email our admit-line team