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Solution

Outbound re-engagement for the leads your team couldn't get back to.

Missed-call list, abandoned-intake list, no-show list, 90-day alumni — these get neglected because human teams don't have time. DIAL3D runs outbound campaigns conversationally: AI calls back, runs intake, captures responses, hands off the live ones. TCPA-compliant; respects opt-outs.

Missed-call lists yield 18-25% recovery when worked, vs 0% when ignored.

Every call that rang out is a potential admission you could still earn. Manual outbound is expensive and slow. AI outbound runs at scale, conversationally — patients re-engage at materially higher rates than they would with a robocall or text blast.

Source · DIAL3D operator benchmark · 142 admissions lines · 2025

Operational capabilities mapped to this use case.

Conversational outbound calls

Personalized to each contact's last interaction. Not a generic script.

SMS + email layer

Multi-channel sequence. Call first, SMS follow-up, email close. Channel selection adaptive to response patterns.

Live handoff when patient picks up

Re-engagement isn't a script — when patient responds, agent runs intake and warm-transfers to your team.

Alumni 90-day check-ins

Post-discharge outreach with re-admit conversation paths if relapse comes up.

TCPA compliance

Opt-out respected across channels. Consent record audit-ready.

Per-campaign measurement

Per-cohort analytics: re-engagement rate, warm-transfer rate, admit rate, revenue.

Questions, answered straight.

If we don't have an answer, we'll tell you who does.

Email our admit-line team
Is outbound AI calling TCPA-compliant?
Yes when consent is captured. We capture opt-in during the original inbound call or chat conversation. Outbound to never-contacted numbers isn't part of the product.
How do you avoid feeling like spam?
Conversational tone, personalization to the contact's last interaction, AI disclosure in the first ten seconds, easy opt-out. The metric we optimize for is positive re-engagement, not call volume.
Does it work for alumni outreach?
Yes — alumni 90-day check-ins are a top use case. Re-admit conversations come up naturally when relapse is discussed.
Is voicemail-drop a feature?
Yes — if the call goes to voicemail, a personalized voice message can be left. Configurable per campaign.
Can we run this on Trial plan?
No — outbound campaigns are Professional plan and up. Trial is inbound only.
How is this priced?
Same per-minute rate as inbound: $0.44/min on Professional. SMS is included at no extra per-message cost.
What's a typical campaign?
Missed-call recovery: yesterday's missed inbound list, called back the next morning. Or alumni: 90-day post-discharge check-ins, weekly cohort.
Does it follow DNC?
Yes — federal and state Do-Not-Call lists checked before any outbound. Plus our own opt-out registry across all channels.

See outbound on your real missed-call list.

Thirty minutes. We run your actual missed-connection list through a sandboxed campaign and show you the projected re-engagement rate.

Chat with Ellie